Zoom video not working on Dell Inspiron 15 laptop - Zoom Community.How to Fix Zoom Camera Not Working: 5 Ways

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What's New at Zoom? Join our upcoming webinar to get a first-hand look into some of our exciting new product and feature releases. I regularly use my laptop's integrated video camera in GoToMeeting and it works just fine. Zoom, however, will not show any video. I have downloaded the latest version, I have checked my privacy settings which show that Zoom has access to my camera.

I have rebooted my laptop since installation of zoom. The camera light shows "on" on the laptop when I start a meeting, but nothing shows in the preview or to people on the call with me.

Hi Kathy7 thank you for your post here on the Zoom Community! I wanted to offer some thoughts about why this may be happening:. Microsoft Skype for example is one I have seen do this. If you can completely exit out of any apps that might be using the camera and try Zoom again that would be great. You can even do this when you are not in a meeting. Click on Video, and you will see some camera choice options there. If your camera is recognized by Zoom you will see a small picture of yourself in camera.

If this has answered your question to your satisfaction, please click the "Accept as Solution" button below but if not please reply and we can continue the discussion. Thank you! I have gone into settings and confirmed everything. When I turn Video on, the light shows on my laptop's webcam. But the screen for preview is black.

I have no other video software apps running at the time. This only happens for Zoom. Hi Kathy7 thank you for the additional detail. Ok, if you have for sure exited out of any other program that may be using your camera, and still no video, we may need to completely uninstall the Zoom client and start fresh.

I have uninstalled and re-installed the zoom client already. I just did it again just to make sure, and same exact thing, black screen. It never prompts me to give permission to access my camera or microphone, like most video software does. I also closed Microsoft Teams just in case that was interfering. Same thing. I uninstalled Zoom and reloaded it. My video still will not come on. It has defaulted to Cyberlink Web Cam Splitter. I do not have an external camera, only the one built in to my Dell Desktop.

My video is totally muted. I cannot control it. I now have the problem described above. My camera works - but in Zoom I can't be seen by others.

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Search instead for. Did you mean:. Zoom video not working on Dell Inspiron 15 laptop integrated web cam. Kathy7 Observer. All forum topics Previous Topic Next Topic. I wanted to offer some thoughts about why this may be happening: - occasionally you may have another app open that is using the camera and tying up the camera in such a way that it can't be shared with other apps.

Also, you can go into your Zoom client settings You can even do this when you are not in a meeting. In response to jeremyjustin. In response to Kathy7.

I rebooted and now it's working. Thanks for walking through the whole thing with me. PeterMartin Observer. Post Reply. Related Content. Cisco O Calendar integration not working wtih Zoom CRC in Rooms and Workspaces Video no longer working in Meetings Zoom meeting integration with simulteneous interpretation equipment - Shure microflex complete in Meetings Re: Zoom video not working on Dell Inspiron 15 laptop integrated web cam in Meetings

   

 

Is Your Webcam Not Working on Zoom? Here’s What to Do.

 

Was this reply helpful? Yes No. Sorry this didn't help. I have the same problem with Dell and Windows and have gone through each step several times. I don't have this problem with MS Surfacebook and Windows.

Has anyone else found a different solution? Thank you. Rest your mouse pointer near the bottom of the Zoom window - the controls will appear. Toward the left corner of the window you'll see icons for a microphone and a wodk camera. If either of those have a red line through them, that means they're muted. Just click to unmute. In Zoom meetings with many participants, the presenter will sometimes ask participants to mute their video, since all those little video screens use a lot of bandwidth, and that can interfere with the presentation.

That is not the issue. This is not an issue that deals with basic Zoom or basic Windows functionality. It appears to be Unique to the Dell and Windows. Thanks again. Sorry, no help here. I have audio problem in class time some times I cant hear them and a! Choose where you want to search below Search Search the Community. Search the community oaptop support zoom video does not work on laptop - zoom video does not work on laptop Windows Windows 10 Search Community member.

However, I can't get the video to work. Audio is fine, but no video. I can see others on Zoom, but they can't see me, nor can I see me. Any suggestions for a technically-challenged rookie who wants to connect with friends during this shelter-in-place phase life? This thread is locked. You can follow the question or vote as helpful, but zoom video does not work on laptop - zoom video does not work on laptop cannot reply to this soes.

I have the same question Report abuse. Details required :. Cancel Submit. Abram Pinto Independent Advisor. Make sure that all other programs that utilize the camera are not using the camera or are closed. Restart your computer. You can check the link below to learn more about it. The page appears to be providing accurate, safe information.

Watch out for ads on the site that may advertise products frequently classified as a PUP Potentially Unwanted Products. Thoroughly research any product advertised on the site before you decide to download and install it.

Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us how to bet9ja zoom the site. Is your video muted? In reply to A. User's post on March 30, In reply to LuciaBecerra's post on March 30, I have a Dell computer and no such problem with Zoom.

I hope you find no solution. Good to know you have a Dell. Lucky I have other devices to work with. Katherine Loudon. This site in other languages x.

 

Quick Fixes When Your Zoom Meeting Camera Isn’t Working - Create an account on the HP Community to personalize your profile and ask a question

 

Some of the advice in the previous section comes courtesy of the Zoom support page. However, there is a smart tip that can fix most of your webcam issues, with Zoom, and other apps that use your camera. The advice is to close down all the other apps that may interfere with your webcam. Apps like Skype, Facetime, WhatsApp, etc. Most likely, they are running in the background, and perhaps they are among startup programs on your device.

If these apps are persistent, shut them down forcefully. Windows users should go into the Device Manager and check to make sure the camera's drivers are up-to-date. Update your Mac. If you're on a Mac running macOS Restart your device. A reboot fixes most computer problems because it closes any ongoing processes that could be interfering with software or hardware , such as your camera. Change Zoom's Advanced Video Settings. Zoom provides advanced tools designed to enhance video playback, but they sometimes have the opposite result.

If your video continues to be distorted, open Zoom while not in a meeting and select the Settings gear , then choose the Video tab and select Advanced to adjust these options. Make sure the correct camera is chosen and that the box beside Turn off my video when joining meeting isn't checked. Reinstall Zoom. If you're using the mobile or desktop versions of Zoom, uninstall the program and redownload it from the Apple App Store, Google Play , or the Zoom website.

Alternatively, you can try using the web version. If you're still having trouble with your camera in Zoom, you can still participate in meetings with your microphone or by dialing-in to Zoom. Some Lenovo PCs have a default feature that prevents Zoom from accessing the camera. To turn off your webcam video on Zoom, select Stop Video from the bottom left of the screen. You can also use the same website to download the latest version on your tablet or mobile phone, or visit your App Store and Play Store to update the app.

Downloading a fresh copy of Zoom allows you to start over, removing any modifications or settings that could cause the issue. In addition, you can also master other skills, such as learning how to take notes when using Zoom. Is Your Camera Connected Properly?

Is the Fitbit Versa Waterproof? If it is working for other apps but not for Zoom, contact the support team at Zoom. Now that you have solved your Zoom camera issues, below are a few best practice tips for Zoom meetings.

If you are the host of a Zoom meeting, in addition to testing your settings prior to the start of the meeting, practice what you plan to do.

For example, be sure you know how to share your screen and record a meeting before it starts. Have you tried Zoom yet? It is a free and feature-rich video conferencing platform to meet family, friends, clients, staff, and business associates virtually. And now you know what to do if your Zoom meeting camera is not working.

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